Archive for July, 2007

“Dangerous” problem solvers

Sunday, July 1st, 2007

I just concluded several days of intensive, one-on-one training in problem solving with Tim Mezel, a senior problem solver at Albuquerque’s Intel fab. After the first segment of our work together, Tim said, “now you’re getting very dangerous!”

This is a very different - and very positive - read on what it means to be dangerous. Effecting change. Actually solving problems instead of spinning around and around, wringing hands and living with problems. Dangerous to the status quo.

For many reasons, individuals and groups are usually unwilling or unable to let others help them solve problems. This overarching “metaproblem” isn’t going to be solved once and for all, and it’s probably not worth getting depressed about that.

Helping where possible (by being aware of the “metaproblem” and effective in tackling ordinary problems) and moving along when it’s not possible to help (no real need to blame anyone in this case, and it might work out to come back again later) may be a good way to go.


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